Terms of Service
Welcome to Golden Fox Sign. By accessing and using our website, products, or services, you agree to comply with the following Terms of Service. Please read them carefully.
1. Services Provided
Golden Fox Sign specializes in custom signage design, manufacturing, installation, and maintenance. We provide these services to businesses and individuals under the following conditions.
2. Order & Payment
- All orders require a **50% deposit** before production begins.
- Full payment is required before delivery or installation of signage.
- We accept payments via **Visa, MasterCard, PayPal, and bank transfers**.
3. Cancellations & Refunds
- Orders canceled before production starts are eligible for a **full refund minus transaction fees**.
- Once production has started, refunds are not available.
- Custom signs are **non-refundable** unless defective or incorrect due to our error.
4. Installation & Liability
- Clients must ensure that installation sites are **ready and accessible** on the scheduled date.
- Golden Fox Sign is **not responsible** for any structural damage caused by improper mounting locations.
- Customers are responsible for obtaining necessary **permits** for signage installation.
5. Warranty & Repairs
We offer a **one-year warranty** on all signs against manufacturing defects. This does not cover damage from weather conditions, accidents, vandalism, or improper handling.
6. Client Responsibilities
Clients are responsible for providing **accurate artwork, dimensions, and specifications**. Any changes after production starts may result in additional costs.
7. Intellectual Property
All designs and sign layouts created by Golden Fox Sign remain our **intellectual property** unless agreed otherwise in writing. Unauthorized reproduction is prohibited.
8. Limitation of Liability
Golden Fox Sign is **not liable** for indirect, incidental, or consequential damages arising from delays, installation issues, or product failures beyond our control.
9. Privacy & Data Protection
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and protect your data.
10. Changes to Terms
Golden Fox Sign reserves the right to update or modify these Terms of Service at any time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions or concerns about these Terms of Service, contact us at:
Email: info@goldenfoxsign.comPhone: +1 (267) 440-7395
Address: 3327 B Street, Philadelphia, PA 19134, United States